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Frequently Asked Questions 

What is a basic website?

A basic website shows your business, services and contact details.

You won’t find things like customer logins, mailing lists or eCommerce.

What is an eCommerce website?

An eCommerce site allows you to sell anything from physical products which are shipped to customers to virtual products like memberships, subscriptions or courses.

These sites have customer logins where they can track purchases and admin logins for creating new content and products.

What is Local Presence Optimisation?

Any local SEO strategy needs to have a good GMB (Google My Business) listing
as the backbone.

Think of GMB as Google’s equivalent of services like Yelp!, Facebook Places or
Bing Places. But given the fact that Google has by far the biggest market share
when it comes to internet-related services, it’s basically the only thing that is
absolutely essential.

I’ll optimise your business to increase visability and search results

What is professional email?

Secure, private, ad-free email for your business.

Build customer trust by giving everyone in your company a professional email address at your domain, such as [email protected] and [email protected]

Also create group mailing lists, such as [email protected]

How do I register my domain name?

We can purchase and manage your domain and DNS for you. Otherwise you can contact a Domain Provider and do this yourself.

What is a domain name?

A domain name is a unique name for your company attached to a TLD. A Top Level Domain (TLD) is the or .com for example that distinguishes the name as a website URL. The Domain name is then used to point to a Servers IP address.

Are your websites SEO friendly?

100% Yes! Remember we are Google Partners! it’s our obligation to you as a customer to make sure your website is visible online. So, for that reason we help you by building the website 100% SEO friendly and we use best practice on web design as specified by Google.

How long will it take to design my website?

This can vary depending on the complexity and and functionality required for your website. A fairly simple website could take a week whereas a complex website with 1000’s of pages and 100’s of templates could take Months or Years.

Are there any hidden costs?

There are monthly costs and yearly costs associated with websites. Once you have paid for development of the website you may be required to pay Monthly, Quarterly or Yearly for the websites hosting. None of these costs should be hidden from you and would be provided to you as part of a websites proposal document/quote.

Will I own the finished product?

Once a website or design work has been signed off and fully paid for by the client the website copyright will be handed over to the client. This will not include the open source CMS or Plugins used to create the functionality your website requires.

I already have a site, but I want a new design. Can you help?

Of course we can. Many of our clients came to us originally as they were looking to modernise their current website. This has lead to many of them being full time clients who also benefit from our other services like Hosting and SEO.

If I ask for a quote, what happens next?

Our Project Manager Peter will go away and do some research on your current website and competitor sites. He will then use this research to produce a quote for what would be required for you to compete or exceed your competitors. If a design is required our team can also produce this based on the research.

What platform do you build your websites on?

We build all of our websites on the open-source Content Management System (CMS) platform called WordPress.

Recent stats show that WordPress powers more than 34% of all websites in the world!

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